INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Yes, absolutely. We strive to ensure that all our product photos accurately represent the items you will receive. All images are taken using actual products under professional lighting to show color, fabric, and fit as clearly as possible.
However, please note that slight variations may occur due to screen settings, lighting, or hand-crafted details—but these are minimal.

Once your order is placed, you’ll receive a confirmation email with your sales receipt and order details. You can also view and download your receipt by logging into your account and visiting the Order History section.
If you checked out as a guest or can’t find your email, feel free to contact our support team, and we’ll be happy to resend your receipt.

Returning an item is simple! Just follow these steps:

  1. Go to our Returns Center or visit the Returns & Exchanges page on our website.

  2. Enter your order number and email to start the return process.

  3. Choose the item(s) you wish to return and select the reason.

  4. Print the return shipping label (if provided) and send the item back in its original condition—unworn, unwashed, and with tags attached.

Once we receive and inspect your return, we’ll process your refund or exchange within a few business days.

📦 Note: Return requests must be submitted within 14 days of receiving your order.

We do restock some of our popular styles regularly! If a product is out of stock, we recommend clicking the “Notify Me When Available” button on the product page to receive an email as soon as it’s restocked.

Please note that limited-edition or seasonal items may not be restocked once sold out. For restock announcements, follow us on social media or subscribe to our newsletter for the latest updates.

We currently ship orders nationwide and to select international locations. You can enter your address at checkout to see if shipping is available to your region.
If your country or area isn’t listed, feel free to contact us—we’ll do our best to assist or offer an alternative.

📍 Note: We do not ship to P.O. Boxes or military addresses at this time.

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